Frequently Asked Questions
Everything you need to know about our stem cell skincare solutions.
What makes Calecim Professional different from other skincare brands?
Calecim Professional utilizes a patented technology derived from umbilical cord lining stem cells. This high concentration of proteins and growth factors helps to trigger skin repair, improve density, and enhance overall rejuvenation more effectively than plant-based alternatives.
How long does it take to see results from the products?
Many users report visible improvements in skin texture and radiance within 14 days of consistent use. For deeper concerns like skin laxity and pigmentation, optimal results are typically observed after 4 to 6 weeks.
Do you offer international shipping?
Yes, we ship our professional-grade skincare products worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
Are Calecim Professional products safe for use after clinical procedures?
Our products are specifically designed to be used post-procedure to reduce downtime, redness, and swelling. We recommend the Professional Serum for use after treatments like microneedling, lasers, or chemical peels.
What is your return policy?
We accept returns for unopened and unused products within 30 days of purchase. Due to the medical-grade nature of our formulas, we cannot accept returns on products that have been opened or used.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.